If you discover that you are not receiving form submissions from your website in your email inbox, it’s important to address the issue promptly to ensure seamless communication with your clients. To assist with resolving this, we kindly ask that you submit a ticket through our request portal. Our team is here to help diagnose and fix the problem, ensuring that your form submissions are delivered as intended.
When submitting a ticket, please include any relevant details about the issue. Additionally, we will require access to your email service to configure the necessary settings for sending your forms. This access allows us to verify the email configurations, ensure proper integration, and eliminate any potential roadblocks that may be interfering with the delivery process.
We understand how crucial it is for your business to maintain reliable communication with clients. By promptly submitting a ticket and providing the required access, we can work together to resolve any email delivery issues efficiently. Your satisfaction and the smooth operation of your website’s communication features remain our top priorities. If you have any questions or need assistance with the ticket submission process, please don’t hesitate to reach out!